What is an essential skill to teach in an ESP program for business professionals?

Teaching effective communication skills, including negotiating and presenting, is essential in an ESP program for business professionals because these skills are crucial for successful interactions in a business context. Professionals often need to convey their ideas clearly, persuade stakeholders, and negotiate terms with clients or partners. This includes not just verbal skills but also non-verbal cues, listening abilities, and presentation techniques that can significantly impact business outcomes.

While cultural awareness, learning industry-specific jargon, and time management are important aspects of professional development, they serve as complementary skills rather than the foundational communication skills necessary for direct engagement in business activities. Mastering effective communication underpins the ability to navigate various professional situations, making it a priority in an ESP curriculum aimed at business professionals.