How can skills be utilized in the relief module?

The correct answer highlights the use of skills within the relief module by emphasizing the importance of filtering employees based on specified attributes. In workforce management, particularly during operational relief, it is essential to ensure that available employees possess the right skills needed for specific tasks or shifts. By filtering lists through relevant attributes such as skills, qualifications, or experience, managers can efficiently identify and deploy the most suitable employees. This targeted approach enhances productivity and ensures that the right personnel are selected for particular roles, ultimately contributing to smoother operations and better service delivery.

Other options, while relevant to workforce management, do not specifically relate to the direct application of skills in the relief module. For instance, increasing overtime opportunities is more about scheduling and labor costs than about the specific skills of employees. Determining pay rates pertains to compensation policies rather than skill utilization. Establishing shift lengths also focuses on scheduling logistics rather than the competency assessments that skills filtering provides. Therefore, option B is the most aligned with the functionality of the relief module emphasizing skill application.